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JRAid Privacy Policy

Our Commitment To Privacy

JRAid, Inc. ("JRAid") is committed to protecting your privacy. Our ongoing commitment to the protection of your privacy is essential to maintaining the relationship of trust that exists between JRAid and all of our users, whether they be a representative of a group seeking opportunities to help others, individual volunteers ("Volunteers"), or other visitors to (the "JRAid Website"). In viewing and using the JRAid Website, you understand that JRAid may use your "Personally Identifiable Information" (e.g. name, e-mail address, street address, or telephone number) subject to the terms of this Privacy Policy. This Privacy Policy is intended to help you understand our online information security practices.

The Information We Collect

Certain of the information provided by JRAid on the JRAid Website is available without JRAid collecting any Personally Identifiable Information from you. However, JRAid does collect Personally Identifiable Information that you provide voluntarily or in the course of using the JRAid Website. In order to submit any information through the JRAid Website, individuals must first register for an account on the JRAid Website. You have a choice as to whether to provide with any Personally Identifiable Information.

The types of Personally Identifiable Information we may collect through the JRAid Website are:

General Information

  • First and Last Name
  • Organization Name
  • E-mail address
  • Telephone number
  • Address, City and State, Zip Code
  • User Name and Password
  • Date of Birth
  • Information about specific skills relevant to volunteer opportunities
  • Availability to volunteer
  • Geographic availability for volunteer opportunities
  • Additional comments about volunteer opportunity

Other Personally Identifiable Information Collected in Connection with the JRAid Website

  • Individual Waiver forms are available on the JRAid Website and must be completed and returned to JRAid by all Volunteers prior to participating in any volunteer opportunity
  • Individual Background Check forms are available on the JRAid Website and must be completed and returned to JRAid by all Volunteers 14 years of age and older prior to participating in any volunteer opportunity

By submitting Personally Identifiable Information through the JRAid Website, you agree to the terms of this Privacy Policy, you expressly consent to the processing of your Personally Identifiable Information according to this Privacy Policy, and you agree to the JRAid Terms of Service located at (the "Terms of Service").

Your Information may be processed by us in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Information may be less stringent than the laws in your country.

How We Use Information

We will not disclose your Personally Identifiable Information to others without your permission, except as explained in this Privacy Policy.

We do not sell, rent or trade any of the e-mail addresses provided through the JRAid Website to outside parties. We use the Information we collect about you to facilitate the volunteering process and to provide information to you about JRAid and related to volunteer opportunities.

We use return e-mail addresses to send e-mails and to answer the e-mail we receive. We will also use Personally Identifiable Information for the purpose you provide, for instance to advise you of particular volunteer events or special volunteer opportunities. We may use our e-mail lists for sending newsletters and other JRAid outbound communications, such as product enhancements, tool upgrades, or news regarding volunteer opportunities.

Please be aware that, to the extent required to provide our services, we share your Personally Identifiable Information with volunteers or individuals or organizations receiving volunteer services, as applicable. We also reserve the right to use your Personally Identifiable Information to send you e-mails regarding system downtime and/or changes to this Privacy Policy or the Terms of Service, and you are not permitted to opt out of receiving these e-mail messages.

As described in the JRAid Terms of Use, located at ("Terms of Use"), any photos, feedback and/or comments provided by you for posting on the JRAid Website (“Your Content”) may be generally accessibly by any visitor to the JRAid Website. Therefore, please take care when posting Your Content to the site, as you will forfeit the privacy of any Personally Identifiable Information included in Your Content. JRAid reserves the right to determine which of Your Content will be posted on the JRAid Website.

Though we will make every effort to preserve user privacy, we may need to disclose Personally Identifiable Information when required by law or if we have a good-faith belief that the action is necessary to comply with a pending judicial proceeding, a court order or legal process served on JRAid or to protect our rights or the rights of others, to fight fraud, identity theft, to ensure the integrity and operation of our organization and systems, or to protect the rights, property or safety of JRAid, its employees, members or others.

Cookies, Web Beacons, Clear Gifs, and IP Addresses

JRAid may also use a feature of your browser called a "cookie." Your cookie automatically identifies your computer - but not you - to our servers when you visit the JRAid Website and allows us to correlate your computer with certain usage patterns which are stored in our log files. We use cookies to gather general, aggregate statistics about the overall popularity and usage of the JRAid Website. JRAid may also use more temporary cookies, often referred to as session cookies, to keep a user logged into the system and aid in the exchange of information between pages without loss of data. Such a cookie, however, is only stored for the current browsing session and is deleted once the browser is closed. Search for Cookies under your Web browser's Help menu for more information on cookie management features available to you. If your browser is set to reject all cookies, the JRAid Website may not function properly.

JRAid may also collect information through the use of clear gifs (also called Web Beacons and Web Bugs) in selected email messages we send to you. These are tiny graphic files, not visible to the human eye, that are included in HTML-based emails and used to let us know which emails we send are opened. Clear gifs may also see or read cookies on your computer. When authorized by JRAid, third parties specializing in monitoring aggregate statistical use of the JRAid Website with whom we contract, may use cookies, our web log files, web beacons, and other monitoring technologies to compile anonymous aggregate data.

Additionally, we may use IP address information to count and track aggregate visits to the JRAid Website, to help diagnose problems with our server, and to administer the JRAid Website. JRAid does not link IP addresses to anything personally identifiable, so while a particular user's session can be tracked, the user remains completely anonymous.

Third-party Access and Use

Occasionally, we hire third-party service providers to help provide or improve the services we offer you. Sometimes it is necessary for these providers to have access to the Personally Identifiable Information we collect about you. In those cases, we take reasonable steps to ensure that these providers do not use or otherwise disclose any Personally Identifiable Information we collect about you except for the purpose of fulfilling their service obligations to us.

We may share aggregate information about JRAid Website users with certain third parties. This information shows user activity as a whole rather than on an individual basis; such aggregate information cannot be used to individually identify you. We may use such aggregated information we collect about JRAid Website users to continue to improve our service for you.

In the unlikely event that JRAid undergoes a sale or transfer of all or substantially all of its assets, the acquiring entity will be subject to this Privacy Policy in its use of your Personally Identifiable Information. In addition, in the further unlikely event that JRAid is adjudicated bankrupt or insolvent (a) there will be no further use or disclosure of your Personally Identifiable Information by JRAid and (b) your Personally Identifiable Information will be destroyed. In addition, there will be no use or disclosure of your personally identifiable Information by any entity that acquires assets of JRAid pursuant to such bankruptcy or insolvency proceedings.

Other Websites and Links

The JRAid website may include links to other websites that we think will be of interest to you and are not operated by JRAid. These third party websites have separate data collection and privacy practices independent from ours, and JRAid cannot be responsible for the policies or activities of such other websites. Please contact such third parties directly if you have questions about their privacy policies.

How You Can Review Or Correct Your Personally Identifiable Information

As a user with an account on the JRAid Website, you may review and make changes to all of your Personally Identifiable Information that we collect and maintain online by simply logging in to the JRAid website by inputting your username and password where indicated and following the instructions provided.

After you login in, you may make any changes or correct factual errors in your account by changing the information in your account. This option is available 24 hours a day to better safeguard your Personally Identifiable Information, subject to downtime for standard maintenance and support. You do not need to contact us to access your record or to make any changes. If you have problems changing your Personally Identifiable Information, please contact us at:

Children's Privacy

We welcome Volunteers of all ages, including children under the age of thirteen. Due to our status as a non-profit organization, we are not required to comply with the Children's Online Privacy Protection Act (COPPA). However, we strongly encourage our volunteers aged thirteen and under to use our services only with parental consent and supervision. Moreover, users of the JRAid website who are under the age of 18 must provide JRAid with the e-mail address of a parent or legal guardian. JRAid will use the e-mail address of a parent or legal guardian to send an Individual Waiver form to be signed by the parent or legal guardian and returned to JRAid .

Opting-out of Communications

We may use our e-mail lists for sending out JRAid outbound communications unrelated to specific volunteer opportunities, such as product enhancements, tool upgrades, or membership news. Registered members are required to receive these communications.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of Personally Identifiable Information, we have put in place reasonable physical, electronic, and managerial procedures to safeguard and secure the Personally Identifiable Information we collect online, and we make good faith efforts to store your Personally Identifiable Information in a secure operating environment. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your Personally Identifiable Information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. If JRAid provides you with a user name and password to access portions of the Website or as part of your subscription, JRAid disclaims any responsibility for a breach of privacy as a result of your willingly or inadvertently disclosing your user name and password to others.

Changes to the Privacy Policy

We encourage you to review our Privacy Policy not just the first time you visit the JRAid Website but periodically afterwards since we may modify our Privacy Policy from time to time. The date of the last update of the Privacy Policy will always be posted below:


If we make any substantive changes to our Privacy Policy in the future with regard to how we use your Personally Identifiable Information, we will incorporate those changes here. Your continued use of the JRAid Website after the changes are posted constitutes your agreement to the changes, both with regard to information we have previously collected from you and with regard to information we collect from you in the future. If you do not agree to the changes, please discontinue use of the JRAid Website. Lastly, if JRAid is sold or merged with another company, your Personally Identifiable Information will be included as part of the sale but unless you're notified that the Privacy Policy is changed, your Personally Identifiable Information will be maintained in the same manner.

How To Contact Us

We appreciate your questions or comments about this Privacy Policy, the practices of the JRAid Website, or your dealings with JRAid. Please send e-mail to or you can send snail mail to : JRA, 116 Bala Avenue, Bala Cynwyd, PA 19004.